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What Should You Expect in the New iOS 17?

Apple’s iOS updates have always been eagerly anticipated. iPhone and iPad users around the world get excited to see what their devices can do next. The newest major upcoming release will be for iOS 17. This fall, Apple is set to introduce a host of exciting new features and improvements.

iOS 17 promises to deliver an even more intuitive and seamless user experience. There will also be big changes for Messages and sharing across phones.

In this article, we’ll take a closer look at some of the key features you can expect. Get ready to explore the latest innovations that Apple has in store for its users

  • Get an Instant Transcript of Voicemails

    How do you know if that voicemail that came in while in a Zoom meeting is important? iOS 17 is going to make that much easier to determine. When you get a voicemail, you’ll see a transcript of the message on your screen. No more guesswork!

  • Personalized Contact Posters

    Do you hate the picture that someone has saved of you in your contact? The one that comes up every time you call them? You’ll now have power over how you look when you call others.

    Apple is introducing personalized Contact Posters. You can customize how you’ll look when calling people with whom you’ve shared your poster. You can appear as your photo, a Memoji, and more. You can also add text and colors.

  • Leave a Video or Audio FaceTime Message

    You have better options when calling someone on FaceTime and they’re not there. Instead of just leaving a missed call. FaceTime will support audio and video messages. These are like enhanced voicemails.

    Now, if you want to share an exciting visual in the moment, you can. Even if the person doesn’t pick up. You can leave it for them to watch later.

  • More FaceTime Enhancements – Reactions & Apple TV

    Another cool enhancement coming to FaceTime are more expressive reactions. Some of the new ways to express yourself include:

    • Hearts
    • Balloons
    • Fireworks
    • Laser beams
    • Rain
    • and more

    Also, a FaceTime call can now connect with AppleTV. See loved ones right from your large-screen television, as big as ever.

  • Stickers, Anyone?

    If you’re a fan of stickers in messages, you’re going to love this next feature. Messages will be getting a big sticker enhancement in iOS 17. This includes new emoji stickers. You’ll also have the ability to create Live Stickers from subjects in photos.

    You can also liven stickers up with effects. A sticker drawer is also going to be available to store them all neatly.

  • AirDrop & NameDrop for Easier Sharing

    Sharing photos, videos, and files across devices will get better. In just seconds, you can use AirDrop to share files from one phone to another.

    NameDrop gives you a quick way to share contact details. All you need to do is bring two iPhones together. It also works with an iPhone and Apple Watch. Oh, and music is included in the sharing fun!

    NameDrop is also how you’ll share that cool Contact Poster you made.

  • Smarter Autocorrect & Dictation

    Who hasn’t cursed an autocorrect choice that makes you look bad? Apple feels your pain and is introducing smarter autocorrection. This feature will get a machine learning language model upgrade. The update will help it predict text better to learn what you really meant to type.

    Dictation is also getting an upgrade. It will use a new speech recognition model to improve its accuracy.

  • StandBy Glanceable Screen Mode

    Image credit: Apple

    Apple wants your iPhone to be even more useful. Even when it’s charging across the room. So, iOS 17 introduces StandBy. This gives users a full-screen experience with information shown big on the screen.

    You can personalize the display with a full range of helpful views:

    • Clock styles
    • Favorite photos
    • Widgets (including Smart Stacks)
    • Live Activities
    • Siri
    • Incoming Calls
  • New Mental Health Features in the Health App

    Image credit: Apple

    Apple is introducing more mental health features. The health app will enable users to log daily moods and momentary emotions. The goal is to help people see what contributes to their state of mind. As well as easily access depression and anxiety assessments used in clinics.

    Screen Distance in Screen Time will also assist with digital eyestrain. It will encourage a user to move their device farther away from their face. It will do this if users have held their phone closer than 12 inches over a certain period of time.

Get Help with Smartphone Tutoring, Security & More

iOS 17 is shaping up to be an exciting update for Apple users. It offers a range of new features and enhancements. Even more than we could fit into this article.

If you’re looking for help learning how to use your phone’s features or enhancing security, give us a call.  We can improve your experience with one of the most important pieces of tech people use today. Their smartphone.

Give us a call, and let’s chat.

Article used with permission from The Technology Press.

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These Technologies Can Help You Run Your Small Business Better

Running a small business can be challenging. But advancements in technology have opened a world of opportunities. Small business owners can use digital tools to streamline operations. As well as improve efficiency, and boost productivity.

From innovative software to cutting-edge hardware, there are a lot of tools to choose from. The right technology can help small business owners stay ahead of the competition.

But trying to navigate the options yourself can be confusing. Just buying apps because someone told you one was cool, might not be the best strategy. You need to focus on needs and target optimization.

What are the top two challenges that SMBs experience with cloud use? They are managing costs and security. The 2023 State of the Cloud Report also found that 47% of SMBs said they lacked resources and expertise.

We can help guide you to the best tech for growth and ROI. First, let’s explore some game-changing technologies. These tools can revolutionize the way you run your small business.

Game-Changing Tools for Small Business Owners

Are you looking to automate tasks, enhance communication, or optimize your customer experience? Look no further than the solutions below. They have the potential to make a significant impact on your business’s success.
  • Cloud Computing for Scalability and Flexibility

    Cloud computing has transformed the way businesses store, access, and manage their data. Apps like Microsoft 365 and Google Workspace allow small businesses to afford more. Including, enterprise-class functions formerly enjoyed only by large companies.

    Other cloud-based solution examples are Microsoft Azure and Amazon Web Services (AWS). Small business owners can leverage scalable and flexible computing power. With no need for expensive on-premises infrastructure.

    Cloud computing provides benefits like:

    • Easy collaboration
    • Seamless data backup and recovery
    • Improved accessibility

    This enables you and your team to work from anywhere, anytime. It can now power your entire office. This includes your phone system, document storage, accounting, customer management, and more. The cloud offers cost-effective solutions for all types of small businesses.

  • Customer Relationship Management (CRM) Software

    In today’s competitive landscape, providing exceptional customer service is paramount. That’s where CRM software comes in. CRM platforms like Salesforce and HubSpot allow you to centralize customer data. You can also easily track interactions and manage customer relationships more effectively.

    Spreadsheets can only take you so far. They are also time-consuming to keep up with. Dropped balls can also easily result from manual processes. Especially those storing data in a non-collaborative environment.

    CRM software can help you improve your sales process. As well as personalize marketing campaigns and provide top-notch customer support. You can gain deeper insights into your customers’ preferences and behaviors. It also enables you to tailor your offerings to meet their needs. That customization increases customer satisfaction and loyalty.

  • Collaboration Tools for Seamless Teamwork

    Efficient collaboration is crucial for small businesses. This is especially true when employees are in different offices or working remotely. Collaboration tools like Slack, Microsoft Teams, and Google Workspace facilitate this. They provide real-time communication, file sharing, and project management solutions. 

    These platforms bring teams together. This allows for seamless collaboration, efficient task delegation, and streamlined workflows. The apps have features like chat, video conferencing, and document collaboration. These tools help your team stay connected and productive, no matter where they are.

  • E-commerce Platforms for Online Sales

    The rise of e-commerce has opened new avenues for small businesses to expand their reach. More reach means more revenue opportunities. Platforms like Shopify, WooCommerce, and BigCommerce provide all-in-one solutions. They make it easy for those who are not tech-savvy to create and manage online stores.

    These platforms offer customizable templates, secure payment gateways, and inventory management systems. These features allow small businesses to establish a robust online presence. They can sell products or services directly to customers everywhere.

  • Data Analytics for Informed Decision Making

    Data is a valuable asset for any business. Leveraging data analytics tools can provide valuable insights for informed decision-making. Platforms like Google Analytics and Microsoft Power BI can help. They enable small business owners to collect, analyze, and visualize data. These business intelligence tools connect data from various sources.

    By tracking website traffic, customer behavior, and sales trends, you can identify opportunities. As well as optimize marketing strategies and make data-driven decisions. Basically, data insights can help propel your business forward.

    Data analytics empowers small business owners. It gives them the ability to understand their target audience. It also helps them quickly identify areas for improvement. They can then make smarter business choices.

Ask Us About Our Cloud Support to Boost Your Bottom Line

Incorporating technology into your small business operations can be a game-changer. It enables you to streamline processes, enhance customer experiences, and boost efficiency. But it can be confusing to navigate alone.

Let us help.

Give us a call today to schedule a chat about optimizing your cloud efficiency and costs.

Article used with permission from The Technology Press.

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These 5 Small Business Tech Trends Can Fuel Your Growth-Business

In today’s ever-evolving digital landscape, small businesses have more opportunities than ever. Many of these call for leveraging technology to their advantage. Embracing the right tech trends can help businesses compete. It enables them to streamline operations, enhance customer experiences, and fuel growth.

But it can be confusing knowing which routes to take. Most small businesses need to choose the route that is going to bring the biggest return.

Below, we’ll explore five small business tech trends. These trends have the potential to drive success. As well as propel your business forward in an increasingly competitive market.

  • 1. Cloud Computing: Expanding Possibilities

    Cloud computing has emerged as a game-changer for businesses of all sizes. And some believe small businesses are among the most benefitted. 82% of small to medium businesses report reduced costs after adopting cloud tools.

    The cloud offers many benefits. It’s a cost-effective and scalable solution for data storage, software access, and collaboration. By migrating to the cloud, small businesses can save. They cut the need for on-premises infrastructure. This reduces maintenance costs and gives enhanced flexibility. 

    Also, cloud-based tools and platforms enable teams to work remotely. This can promote collaboration and improve productivity. Working in the cloud offers access to real-time data and apps from any location. This enables small businesses to make informed decisions faster. They can also respond to market changes with agility.

  • 2. Artificial Intelligence: Automating Efficiency

    Artificial Intelligence (AI) has revolutionized the way businesses operate. This year alone, ChatGPT has completely transformed many business apps. We cannot overstate AI’s potential benefits for small businesses.

    AI-powered tools and algorithms can automate routine tasks. Such as data entry, customer service, and inventory management. This frees up valuable time for employees to focus on higher-value activities.

    Chatbots, for instance, enable small businesses to provide 24/7 customer support. All without the need for more staff or paying overtime hours.

    AI also empowers businesses to gain actionable insights from vast amounts of data. This helps them optimize processes, personalize marketing strategies, and enhance customer experiences.

    Embracing AI technologies can give small businesses a competitive edge. It does this by boosting efficiency, reducing costs, and improving decision-making.

  • 3. E-commerce and Mobile Commerce: Expanding Reach

    The rise of e-commerce and mobile commerce has opened up new avenues for small businesses. They can now easily reach a global audience. Using websites and apps, companies can sell anywhere at any time.

    It’s easier than ever to put up a secure payment gateway and take payments online. These “plug-and-play” e-commerce sites and apps can create a seamless user experience. This allows small businesses to build trust and encourage repeat purchases.

    Businesses can easily understand customer preferences by leveraging data analytics. They can also optimize inventory management and personalize marketing campaigns.

    By embracing e-commerce and mobile commerce, small businesses can grow quickly. They can extend their reach beyond geographical boundaries. As well as tap into new markets, thereby fueling growth opportunities.

  • 4. Data Security: Safeguarding Trust

    As businesses increasingly rely on digital technologies, data security becomes paramount. Small businesses are just as vulnerable to cyber threats as larger enterprises. This makes it essential to prioritize data security measures.

    46% of all data breaches impact businesses with less than 1,000 employees.

    It’s important to put robust cybersecurity practices in place. This includes things like:

    • Encryption
    • Multi-factor authentication
    • Regular data backups
    • Endpoint protection
    • Identity and access management
    • Advanced threat protection

    Additionally, two more tactics to proactively manage risks include:

    • Staying informed about emerging threats
    • Investing in employee training

    Customers value businesses that focus on their data security. A strong security posture can instill trust and confidence. This leads to long-term customer loyalty and positive brand reputation.

  • 5. Automation and Workflow Integration: Streamlining Operations

    Automating business processes can significantly streamline operations. When small businesses integrate workflows they save time and money. Workflow automation eliminates repetitive manual tasks. It also reduces human error and enhances efficiency.

    Think about integrating various systems and applications. Such as customer relationship management (CRM), project management, and accounting software. Integration can end silos and ensure seamless information flow across different departments.

    Other benefits include:

    • Enabling better coordination
    • Fostering collaboration
    • Optimizing resource allocation
    • Improving productivity
    • Enhancing customer satisfaction

    Small businesses that leverage automation and workflow integration gain a competitive advantage. They operate more efficiently and deliver superior experiences to their customers.

Take an Important Step Toward Digital Growth

In today’s digital era, small businesses have a ton of tech tools and trends at their disposal. But it takes guidance to know what to do and how to do it.

While embracing cloud computing, AI, e-commerce, data security, and automation can help. To stay competitive small businesses need a clear and affordable path. One that makes sense for their business goals.

We can be your digital transformation guide.

Give us a call today to schedule a chat about tech solutions to fuel your growth.

Article used with permission from The Technology Press.

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Have You Tried Out Microsoft Designer Yet? (Get the Scoop Here)

As technology continues to advance, so does the landscape of design tools. Microsoft has been a company at the forefront of business apps. Microsoft 365 began with about seven apps. It now offers new users access to over 20.

One of the newest ones added is Microsoft Designer. This quick-and-easy design tool has caught the attention of designers and professionals alike. You can use it whether you’re a graphic pro, marketer, or small business owner. Or someone that simply wants to make a funny meme.

Microsoft Designer offers a range of features to streamline your design process. If you haven’t used it yet, you may want to check it out. With AI features and an easy interface, it can elevate your design game. Not to mention saving time and money creating business graphics.

Let’s explore the key features.

Intuitive and User-Friendly Interface

  • Microsoft Designer boasts an intuitive and user-friendly interface. This makes it accessible to both beginners and experienced designers. The tool provides a clean and organized workspace. It allows you to focus on your design without distractions.

    Its user-friendly features include things like:

    • Drag-and-drop functionality
    • Contextual menus
    • Easy navigation
    • Text prompts to start your design

    The first prompt it asks is “Describe the design you’d like to create.” This makes it simple for someone with no design experience to use it. Based on your prompt, the system can leverage AI to generate graphics. You can also upload your own.

  • Comprehensive Design Templates and Assets

    Microsoft Designer has several stand-out features. One of them is its extensive collection of templates and assets. It has a wide range of professionally crafted templates. These enable you to kickstart your design projects quickly.

    Whether you need a business card, flyer, or social media post, this app has you covered. Additionally, the tool offers a vast library of assets. These include:

    • High-quality images
    • Icons
    • Fonts
    • Color palettes

    You can use these to create visually stunning designs. Ones that align with your brand identity. The abundance of design assets gives you creative freedom and flexibility. You can have fun bringing your vision to life.

  • Smart Layout Suggestions and Design Recommendations

    Microsoft Designer goes beyond being a mere design tool. It’s a knowledgeable design assistant. The tool employs artificial intelligence. It can analyze your design and provide smart layout suggestions and recommendations. So even if making images isn’t “your thing,” you can make something decent.

    The AI help is useful for those who may be new to design or seeking inspiration. Your “design assistant” can offer optimal font pairings, appropriate image placements, and more.

    Microsoft Designer helps you make informed design choices. This elevates the visual impact of your creations. It also keeps you from spending hours on one design.

  • Seamless Collaboration and Integration

    Collaboration is essential in today’s digital workspace. Microsoft Designer understands this need. The tool offers seamless collaboration capabilities. It allows several users to work on the same design project simultaneously.

    You can easily share your designs with team members or clients. As well as get real-time feedback and edits. Furthermore, Microsoft Designer integrates seamlessly with other Microsoft Office applications. Such as PowerPoint and Word. This creates a cohesive workflow across different design and documentation tasks. The ability to collaborate ensures efficient teamwork. The integration with other tools enhances productivity.

  • Accessibility and Cross-Platform Support

    Microsoft Designer recognizes the importance of accessibility and cross-platform compatibility. The tool is available both as a web application and as a desktop application. You can use it on Windows and Mac.

    Use it working on your desktop computer or from a mobile device. The tool also adheres to accessibility standards. This means it’s inclusive and usable for individuals with diverse needs.

What Does It Autogenerate?

Just for fun, let’s see what we get with the AI-generated option. We’ll describe our design as, “a sales ad for orange juice with palm trees.”

In just a few seconds, this is what Microsoft Designer generated as options.

While some images might not be relevant, it gives many options that are. If you’re not getting what you want the first time, rephrase your prompt.

If you’re seeking a user-friendly design tool, Microsoft Designer is worth exploring. Whether you’re a seasoned designer or a beginner, it can save you time and money.

Learn More About Our Microsoft 365 Support

Microsoft 365 is a vast universe of apps. Ones that can lower costs and boost your productivity. From the Office suite to Intune for endpoint management, it’s a valuable asset.

Need help with M365 questions? Looking for setup and security support? We can help.  Give us a call today to schedule a chat about our Microsoft support services.

Article used with permission from The Technology Press.

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6 Reasons Access Management Has Become a Critical Part of Cybersecurity

Cybersecurity has become paramount for businesses and individuals alike. Cyber threats abound, and data breaches and malware attacks are costly. Attacks come from all vectors, including the cloud tools you use every day.

The average employee uses 36 cloud-based services daily. Managing access to sensitive data and resources has become crucial. It’s a vital piece to maintaining robust security. One breached account in a business app can lead to significant consequences.

Login credentials are lucrative for hackers. Various online accounts can be a goldmine on the dark web. For example, an email administrator login can fetch between $500 to $140,000.

You need to ensure you’re addressing access management in your cybersecurity strategy. Otherwise, you could suffer serious financial consequences. Not to mention the loss of reputation that comes with a data breach.

We’ll look at six reasons access management has become essential to good data security. It plays a pivotal role in safeguarding valuable assets and ensuring data integrity.

Why Identity & Access Management (IAM) Should Be a High Priority

  • Mitigating Insider Threats

    Insider threats can result from malicious actions or unintentional errors. They can come from employees within an organization or their breached accounts. IAM solutions enable businesses to install granular access controls and permissions. This ensures that employees have access only to the data necessary for their roles.

    By minimizing excessive privileges organizations can reduce insider threats. Access management also provides visibility into user activities. It enables businesses to detect and respond to suspicious behavior in real time.

  • Strengthening Data Protection

    Data breaches can have severe consequences for businesses. They can lead to things like:

    • Reputational damage
    • Financial losses
    • Regulatory penalties
    • Permanent closure for those that can’t recover

    Effective access management helps strengthen data protection. It does this by limiting access to sensitive information. As well as enforcing strong authentication measures.

    Multi-factor authentication, encryption, and user authentication limit who can access what in a system. Access management solutions also enable organizations to track and control data transfers. This helps ensure that data remains secure throughout its lifecycle.

    By implementing robust access controls, businesses can mitigate the risks. They reduce the chance of unauthorized data access. As well as protect their most valuable assets.

  • Enhancing Regulatory Compliance

    Compliance with data privacy laws is a top priority for many organizations. IAM solutions play a vital role in ensuring regulatory compliance. They provide necessary controls and audit trails.

    IAM tools also help companies adopt best practices, such as:

    • Role-based access control (RBAC)
    • Least privilege principles
    • Contextual multi-factor authentication

    Using access management, businesses can show compliance with regulatory requirements. IAM solutions also help with regular access reviews. They enable organizations to maintain an accurate record of user access and permissions. This is essential for regulatory audits and assessments.

  • Streamlining User Provisioning and Deprovisioning

    Managing user accounts and access privileges manually can be a time-consuming process. It’s also prone to human error. Just one miskeyed entry can increase the risk of an account breach.

    Access management solutions automate user provisioning and de-provisioning. This ensures that employees have appropriate access rights throughout their employment lifecycle.

    When an employee joins an organization, access management simplifies the onboarding process. It quickly provisions the necessary user accounts and permissions based on their role.

    When an employee leaves the organization, IAM tools ensure prompt de-provisioning of accounts. As well as the revoking of access rights. This reduces the risks of dormant or unauthorized accounts.

    Remember the big data breach at Colonial Pipeline a few years back? The breach originated from an old unused business VPN account. One that had never been de-provisioned properly.

    Streamlining user provisioning and de-provisioning enhances security and improves operational efficiency.        

  • Enabling Secure Remote Access

    Two things have largely changed the look of the traditional “office” in the last decade. These are the rise of remote work and the increasing reliance on cloud services. This change makes secure remote access vital for organizations.

    IAM solutions provide secure authentication and authorization mechanisms for remote users. This enables them to access corporate resources and data securely. IAM is there whether employees are working from home, traveling, or accessing data via mobile. Access management ensures that they can do so without compromising security.

    It includes features like:

    • Virtual private networks (VPNs)
    • Single sign-on (SSO)
    • Multi-factor authentication (MFA)

    These help secure remote access. While also maintaining the integrity and confidentiality of corporate data.

  • Improving Productivity

    Using an identity and access management system can boost productivity. Imagine how much time your HR or IT team spends provisioning user accounts. It can take a significant amount of time to add all those login credentials. Not to mention deciding on user access permissions in each tool.

    IAM systems automate this entire process. Using role-based access protocols, they can immediately assign the right level of access. If an employee leaves, the system can also immediately revoke access. This saves your administrative team considerable time and effort.

Get Help Putting a Strong IAM Solution in Place

Access management has evolved into a critical component of cybersecurity. It helps mitigate insider threats, strengthen data protection, enhance regulatory compliance, and more. We can help you put in place an IAM system that works for you.

Give us a call today to schedule a chat about beefing up your access security.

Article used with permission from The Technology Press.

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Business Email Compromise Jumped 81% Last Year! Learn How to Fight It

In recent years, electronic mail (email for short) has become an essential part of our daily lives. Many people use it for various purposes, including business transactions. With the increasing dependence on digital technology, cybercrime has grown. A significant cyber threat facing businesses today is Business Email Compromise (BEC).

Why is it important to pay particular attention to BEC attacks? Because they’ve been on the rise. BEC attacks jumped 81% in 2022, and as many as 98% of employees fail to report the threat.

What is Business Email Compromise (BEC)?

Business Email Compromise (BEC) is a type of scam in which criminals use email fraud to target victims. These victims include both businesses and individuals. They especially target those who perform wire transfer payments.

The scammer pretends to be a high-level executive or business partner. Scammers send emails to employees, customers, or vendors. These emails request them to make payments or transfer funds in some form.

According to the FBI, BEC scams cost businesses around $1.8 billion in 2020. That figure increased to $2.4 billion in 2021. These scams can cause severe financial damage to businesses and individuals. They can also harm their reputations.

How Does BEC Work?

BEC attacks are usually well-crafted and sophisticated, making it difficult to identify them. The attacker first researches the target organization and its employees. They gain knowledge about the company’s operations, suppliers, customers, and business partners.

Much of this information is freely available online. Scammers can find it on sites like LinkedIn, Facebook, and organizations’ websites. Once the attacker has enough information, they can craft a convincing email. It’s designed to appear to come from a high-level executive or a business partner.

The email will request the recipient to make a payment or transfer funds. It usually emphasizes the request being for an urgent and confidential matter. For example, a new business opportunity, a vendor payment, or a foreign tax payment.

The email will often contain a sense of urgency, compelling the recipient to act quickly. The attacker may also use social engineering tactics. Such as posing as a trusted contact or creating a fake website that mimics the company’s site. These tactics make the email seem more legitimate.

If the recipient falls for the scam and makes the payment, the attacker will make off with the funds. In their wake, they leave the victim with financial losses.

How to Fight Business Email Compromise

BEC scams can be challenging to prevent. But there are measures businesses and individuals can take to cut the risk of falling victim to them.

Educate Employees

Organizations should educate their employees about the risks of BEC. This includes providing training on how to identify and avoid these scams. Employees should be aware of the tactics used by scammers. For example, urgent requests, social engineering, and fake websites.

Training should also include email account security, including:

  • Checking their sent folder regularly for any strange messages
  • Using a strong email password with at least 12 characters
  • Changing their email password regularly
  • Storing their email password in a secure manner
  • Notifying an IT contact if they suspect a phishing email

Enable Email Authentication

Organizations should implement email authentication protocols.

This includes:

  • Domain-based Message Authentication, Reporting, and Conformance (DMARC)
  • Sender Policy Framework (SPF)
  • DomainKeys Identified Mail (DKIM)

These protocols help verify the authenticity of the sender’s email address. They also reduce the risk of email spoofing. Another benefit is to keep your emails from ending up in junk mail folders.

Deploy a Payment Verification Process

Organizations should deploy payment verification processes, such as two-factor authentication. Another protocol is confirmation from multiple parties. This ensures that all wire transfer requests are legitimate. It’s always better to have more than one person verify a financial payment request.

Check Financial Transactions

Organizations should deploy payment verification processes, such as two-factor authentication. Another protocol is confirmation from multiple parties. This ensures that all wire transfer requests are legitimate. It’s always better to have more than one person verify a financial payment request.

Establish a Response Plan

Organizations should establish a response plan for BEC incidents. This includes procedures for reporting the incident. As well as freezing the transfer and notifying law enforcement.

Use Anti-phishing Software

Businesses and individuals can use anti-phishing software to detect and block fraudulent emails. As AI and machine learning gain widespread use, these tools become more effective.

The use of AI in phishing technology continues to increase. Businesses must be vigilant and take steps to protect themselves.

Need Help with Email Security Solutions?

It only takes a moment for money to leave your account and be unrecoverable. Don’t leave your business emails unprotected. Give us a call today to discuss our email security solutions.

Article used with permission from The Technology Press.

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How to Use Threat Modeling to Reduce Your Cybersecurity Risk

As cyber threats continue to increase, businesses must take proactive steps. They need to protect their sensitive data and assets from cybercriminals. Threats to data security are persistent and they come from many different places. 

Today’s offices are digitally sophisticated. Just about every activity relies on some type of technology and data sharing. Hackers can breach these systems from several entry points. This includes computers, smartphones, cloud applications, and network infrastructure.

It’s estimated that cybercriminals can penetrate 93% of company networks.

One approach that can help organizations fight these intrusions is threat modeling. Threat modeling is a process used in cybersecurity. It involves identifying potential threats and vulnerabilities to an organization’s assets and systems.

Threat modeling helps businesses prioritize their risk management and mitigation strategies. The goal is to mitigate the risk of falling victim to a costly cyber incident.

Here are the steps businesses can follow to conduct a threat model.

Identify Assets That Need Protection

The first step is to identify assets that are most critical to the business. This includes sensitive data, intellectual property, or financial information. What is it that cybercriminals will be going after?

Don’t forget to include phishing-related assets. Such as company email accounts. Business email compromise is a fast-growing attack. It capitalizes on breached company email logins.

Identify Potential Threats

The next step is to identify potential threats to these assets. Some common threats could be cyber-attacks such as phishing. Others would be ransomware, malware, or social engineering.

Another category of threats could be physical breaches or insider threats. This is where employees or vendors have access to sensitive information.

Remember, threats aren’t always malicious. Human error causes approximately 88% of data breaches. So, ensure you’re aware of mistake-related threats, such as:

The use of weak passwords

Unclear cloud use policies

Lack of employee training

Poor or non-existent BYOD policies

Assess Likelihood and Impact

Once you’ve identified potential threats, take the next step. This is to assess the likelihood and impact of these threats. Businesses must understand how likely each threat is to occur. As well as the potential impact on their operations, reputation, and financial stability. This will help rank the risk management and mitigation strategies.

Base the threat likelihood on current cybersecurity statistics. As well as a thorough vulnerability assessment. It’s best this assessment is by a trusted 3rd party IT service provider. If you’re doing your assessment with only internal input, you’re bound to miss something.

Prioritize Risk Management Strategies

Prioritize risk management strategies next. Base this on the likelihood and impact of each potential threat. Most businesses can’t tackle everything at once due to time and cost constraints. So, it’s important to rank solutions based on the biggest impact on cybersecurity.

Some common strategies to consider include implementing:

Access controls

Firewalls

Intrusion detection systems

Employee training and awareness programs

Endpoint device management

Businesses must also determine which strategies are most cost-effective. They should also align with their business goals.

Continuously Review and Update the Model

Threat modeling is not a one-time process. Cyber threats are constantly evolving. Businesses must continuously review and update their threat models. This will help ensure that their security measures are effective. As well as aligned with their business objectives.

Benefits of Threat Modeling for Businesses

Threat modeling is an essential process for businesses to reduce their cybersecurity risk. Identifying potential threats and vulnerabilities to their assets and systems is important. It helps them rank risk management strategies. As well as reduce the likelihood and impact of cyber incidents.

Here are just a few of the benefits of adding threat modeling to a cybersecurity strategy.

Improved Understanding of Threats and Vulnerabilities

Threat modeling can help businesses gain a better understanding of specific threats. It also uncovers vulnerabilities that could impact their assets. It identifies gaps in their security measures and helps uncover risk management strategies.

Ongoing threat modeling can also help companies stay out in front of new threats. Artificial intelligence is birthing new types of cyber threats every day. Companies that are complacent can fall victim to new attacks.

Cost-effective Risk Management

Addressing risk management based on the likelihood and impact of threats reduces costs. It can optimize company security investments. This will help ensure that businesses divide resources effectively and efficiently.

Business Alignment

Threat modeling can help ensure that security measures align with the business objectives. This can reduce the potential impact of security measures on business operations. It also helps coordinate security, goals, and operations.

Reduced Risk of Cyber Incidents

By implementing targeted risk management strategies, businesses can reduce risk. This includes the likelihood and impact of cybersecurity incidents. This will help to protect their assets. It also reduces the negative consequences of a security breach.

Get Started with Comprehensive Threat Identification

Wondering how to get started with a threat assessment? Our experts can help you put in place a comprehensive threat modeling program. Give us a call today to schedule a discussion.

Article used with permission from The Technology Press.

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Is Your Online Shopping App Invading Your Privacy?

Online shopping has become a common activity for many people. It’s convenient, easy, and allows us to buy items from the comfort of our homes. But with the rise of online shopping, there are concerns about privacy and security.

Not all shopping apps are created equally. Often people get excited and install an app without checking privacy practices. Apps can collect more data from your smartphone than you realize. Whether you use your phone for personal use, business use, or both, your data can be at risk. So can your privacy.

Shady Data Collection Practices from Popular Shopping App SHEIN

Recently, security experts found a popular shopping app spying on users’ copy-and-paste activity. This app was tracking users’ keystrokes, screenshots, and even their GPS location. This raises the question: Is your online shopping app invading your privacy?

SHEIN is the app in question, and it’s a popular shopping app with millions of users. According to reports, researchers found the app collecting data from users’ clipboards. This included any text that users copied and pasted. This means that if the user copied and pasted sensitive information, the app would have access to it. Including things like passwords or credit card numbers.

Not only that but the app was also found to be tracking users’ GPS location. SHEIN was also collecting data from device sensors, including the accelerometer and gyroscope. This means that the app was able to track users’ movements. As well as collecting information about how they were using their device.

The app’s developers claimed that the data collection was for “optimizing user experience.” A very vague explanation that’s used by other app developers as well. The developers stated that the collected data was only used for internal purposes. But this explanation wasn’t enough to please privacy experts. Those experts raised concerns about the app’s data collection practices.

Temu Data Collection Practices Questioned

This isn’t the first time people caught an app grabbing data without users’ knowledge. Many popular apps collect data from their users, often for targeted advertising purposes.

The popularity of the shopping app Temu has been exploding recently. Since the app appeared in a Superbowl Ad in 2023, people have been flocking to it.

But Temu is another shopping app with questionable data collection practices. Some of the data that Temu collects includes:

  • Your name, address, phone number
  • Details you enter, like birthday, photo, and social profiles
  • Your phone’s operating system and version
  • Your IPS address and GPS location (if enabled)
  • Your browsing data

So, what can you do to protect your privacy when using online shopping apps? Read on for a few tips.

Tips to Protect Your Privacy When Using Shopping Apps

Know What You’re Getting Into (Read the Privacy Policy)

Yes, it’s hard to stop and read a long privacy policy when you just want to use an app. But, if you don’t, you could end up sharing a lot more than you realize.

Before downloading an app, make sure to read its privacy policy. This will give you an idea of what data the app takes and how it’s used. You can try searching keywords like “collect” and “your data” to save time. This can help you jump to data collection details.

If you do this before you download, you may change your mind. After learning how much data the app collects from you, you may decide it just isn’t worth it. 

Turn Off Sharing Features

Turn off any data-sharing features you don’t need in your phone’s settings. Such as location services. Most smartphones allow you to choose which apps you want to use it with.

Explore both your phone settings and the app’s settings to restrict data sharing as much as possible.

Remove Apps You Don’t Use

If you’re not using the app regularly, remove it from your phone. Having unused apps on your phone is a big risk. Even if they’re not actively in use, those apps can still collect data. For example, browsing activity or your activity in other mobile apps.

Research Apps Before You Download

It’s easy to get caught up in a fad. You hear your friend talk about an app, and you want to check it out. But it pays to research before you download. Look up the app and check security and data collection keywords. Inform yourself first before downloading an app that might be compromising your device data and activity. 

Shop on a Website Instead

You can limit the dangerous data collection of shopping apps by using a website instead. Most legitimate companies have an official website. One where you can buy the same things as you can buy using the app.

Improve Your Mobile Device Security

Mobile devices are regularly used more than computers. But they often lack the same type of security. Give us a call today to schedule a chat about protecting your mobile device data.

Article used with permission from The Technology Press.

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What is Zero-Click Malware? How Do You Fight It?

In today’s digital landscape, cybersecurity threats continue to evolve. They pose significant risks to individuals and organizations alike. One such threat gaining prominence is zero-click malware. This insidious form of malware requires no user interaction. It can silently compromise devices and networks.

One example of this type of attack happened due to a missed call. That’s right, the victim didn’t even have to answer. This infamous WhatsApp breach occurred in 2019, and a zero-day exploit enabled it. The missed call triggered a spyware injection into a resource in the device’s software.

A more recent threat is a new zero-click hack targeting iOS users. This attack initiates when the user receives a message via iMessage. They don’t even need to interact with the message of the malicious code to execute. That code allows a total device takeover.

Below, we will delve into what zero-click malware is. We’ll also explore effective strategies to combat this growing menace.

Understanding Zero-Click Malware

Zero-click malware refers to malicious software that can do a specific thing. It can exploit vulnerabilities in an app or system with no interaction from the user. It is unlike traditional malware that requires users to click on a link or download a file.

Zero-click malware operates in the background, often unbeknownst to the victim. It can infiltrate devices through various attack vectors. These include malicious websites, compromised networks, or even legitimate applications with security loopholes.

The Dangers of Zero-Click Malware

Zero-click malware presents a significant threat. This is due to its stealthy nature and ability to bypass security measures. Once it infects a device, it can execute a range of malicious activities.

These include:

  • Data theft
  • Remote control
  • Cryptocurrency mining
  • Spyware
  • Ransomware
  • Turning devices into botnets for launching attacks

This type of malware can affect individuals, businesses, and even critical infrastructure. Attacks can lead to financial losses, data breaches, and reputational damage.

Fighting Zero-Click Malware

To protect against zero-click malware, it is crucial to adopt two things. A proactive and multi-layered approach to cybersecurity. Here are some essential strategies to consider:

Keep Software Up to Date

Regularly update software, including operating systems, applications, and security patches. This is vital in preventing zero-click malware attacks. Software updates often contain bug fixes and security enhancements. These things address vulnerabilities targeted by malware developers. Enabling automatic updates can streamline this process and ensure devices remain protected.

Put in Place Robust Endpoint Protection

Deploying comprehensive endpoint protection solutions can help detect and block zero-click malware. Use advanced antivirus software, firewalls, and intrusion detection systems. They establish many layers of defense. These solutions should be regularly updated. This ensures the latest threat intelligence to stay ahead of emerging malware variants.

Use Network Segmentation

Segment networks into distinct zones. Base these on user roles, device types, or sensitivity levels. This adds an extra layer of protection against zero-click malware. Isolate critical systems and install strict access controls to limit the damage. These help to mitigate lateral movement of malware and its potential harm.

Educate Users

Human error remains a significant factor in successful malware attacks. A full 88% of data breaches are the result of human error.

Educate users about the risks of zero-click malware and promote good cybersecurity practices. This is crucial. Encourage strong password management. As well as caution when opening email attachments or clicking on unfamiliar links. Support regular training on identifying phishing attempts.

Use Behavioral Analytics and AI

Leverage advanced technologies like behavioral analytics and artificial intelligence. These can help identify anomalous activities that may indicate zero-click malware. These solutions detect patterns, anomalies, and suspicious behavior. This allows for early detection and proactive mitigation.

Conduct Regular Vulnerability Assessments

Perform routine vulnerability assessments and penetration testing. This can help identify weaknesses in systems and applications. Weaknesses that enable an exploit by zero-click malware. Address these vulnerabilities promptly through patching or other remediation measures. These actions can significantly reduce the attack surface.

Uninstall Unneeded Applications

The more applications on a device, the more vulnerabilities it has. Many users download apps then rarely use them. Yet they remain on their device, vulnerable to an attack. They are also more likely to lack updates.

Have employees or your IT team remove unneeded apps on all company devices. This will reduce the potential vulnerabilities to your network.

Only Download Apps from Official App Stores

Be careful where you download apps. You should only download from official app stores. Even when you do, check the reviews and comments. Malicious apps can sometimes slip through the security controls before they’re discovered.

Get the Technology Facts from a Trusted Pro

Zero-click malware continues to evolve and pose severe threats to individuals and organizations. It is crucial to remain vigilant and take proactive steps to combat this menace. Need help with a layered security solution?

Give us a call today to schedule a cybersecurity risk assessment.

Article used with permission from The Technology Press.

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10 Tips to Help Small Businesses Get Ready for the Unexpected

What would you do if your business suffered a ransomware attack tomorrow? Do you have a contingency plan in case of a tornado, hurricane, or earthquake? The unexpected can happen anytime, and small businesses can get hit particularly hard.

Small businesses are the backbone of many economies. They are critical for job creation, innovation, and community development. But running a small business comes with significant risks. This includes financial uncertainty, market volatility, and natural disasters.

60% of small businesses fail within 6 months of falling victim to a cyber-attack.

Thus, small business owners must prepare for the unexpected. This is to ensure their longevity and success. In this article, we will discuss some tips to help small businesses get ready for anything.

1. Create a Contingency Plan

One of the most critical steps in preparing for the unexpected is to create a contingency plan. A contingency plan is a set of procedures that help a business respond to unforeseen events. Such as natural disasters, supply chain disruptions, or unexpected financial setbacks.

The plan should outline the steps the business will take in the event of an emergency. Including who will be responsible for what tasks. As well as how to communicate with employees, customers, and suppliers.

2. Maintain Adequate Insurance Coverage

Small businesses should always maintain adequate insurance coverage. This protects them from unexpected events. Insurance policies should include things like:

Liability coverage

Property damage coverage

Business interruption coverage

Data breach costs

Business interruption coverage is particularly important. It can help cover lost income and expenses during a disruption. Such as a natural disaster or supply chain disruption.

One of the newer types of policies is cybersecurity liability insurance. In today’s threat landscape, it has become an important consideration. Cybersecurity insurance covers things like costs to remediate a breach and legal expenses.

3. Diversify Your Revenue Streams

Small businesses that rely on a single product or service are at greater risk. Unexpected events can cause them significant harm. Something like a raw material shortage could cripple an organization without alternatives.

Diversifying your revenue streams can help reduce this risk. It ensures that your business has several sources of income. For example, a restaurant can offer catering services. A clothing store can sell merchandise online as well as its physical location.

4. Build Strong Relationships with Suppliers

Small businesses should build strong relationships with their suppliers. This ensures that they have a reliable supply chain. This is particularly important for businesses relying on one supplier for their products.

In the event of a disruption, having strong relationships matters. It mitigates the risk of a supplier bankruptcy or supply chain issue. Having supplier options can help reduce the impact on your business.

5. Keep Cash Reserves

Small businesses should keep cash reserves to help them weather unexpected events. Cash reserves can help cover unexpected expenses. Such as repairs, legal fees, or loss of income. As a general rule of thumb, businesses should keep at least six months’ worth of expenses in cash reserves.

6. Build Strong Outsourcing Relationships

If business owners try to do everything in house, they’re at higher risk. For example, if a key IT team member quits. In this case, the company could face major security issues.

Build strong outsourcing relationships with an IT provider and other critical support services. If something happens to a company’s staff or systems, they have a safety net.

7. Check Your Financials Regularly

Small business owners should check their finances regularly. This is to ensure that they are on track to meet their goals and to identify any potential issues early on.

This includes:

Tracking income and expenses

Creating and reviewing financial statements

Regularly meeting with a financial advisor

8. Invest in Technology

Investing in technology can help small businesses prepare for unexpected events. For example, cloud-based software can help businesses store their data off-site. This ensures that it is safe in the event of a natural disaster or cyber-attack. Technology can also help businesses automate processes. Automation reduces the risk of errors and improves efficiency.

9. Train Employees for Emergencies

Small businesses should train their employees for emergencies. This helps ensure that everyone knows what to do in the event of an unexpected event.

This includes training for natural disasters, cyber-attacks, and other emergencies. Businesses should also have a plan for communicating with employees during an emergency. As well as ensure that everyone has access to the plan.

10. Stay Up to Date on Regulatory Requirements

Small businesses should stay up to date on regulatory requirements. This helps ensure that they are compliant with all laws and regulations. This includes tax laws, labor laws, and industry-specific regulations. Non-compliance can result in fines, legal fees, and damage to your business’s reputation.

In conclusion, small businesses face many risks. But by following these tips, they can prepare themselves for the unexpected. 

Improve Business Continuity & Disaster Preparedness

Get started on a path to resilience and protect your business interests. We can help you prepare for the unexpected. Give us a call today to schedule a chat.

Article used with permission from The Technology Press.

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