More Than IT.
A True Business Partner.
We manage your IT like it’s our own, so your business stays secure, productive, and ready to grow.
About Us
Our Story
Lightwire Solutions was founded with one mission in mind: to make IT simple, seamless, and stress-free for local businesses.
We know that technology should empower, not overwhelm. But for many business owners, IT problems slow things down, create uncertainty, and cause unnecessary risk. That’s why we’ve built a people-first approach to IT: one that prevents issues before they start, responds quickly when help is needed, and delivers solutions tailored to your business goals.
We don’t just fix computers. We eliminate obstacles. We protect what matters most. And we give you the confidence to move forward without disruption.
What Makes Us Different
We believe relationships matter. When you partner with Lightwire Solutions, you’re not just getting tech support. You’re gaining a local ally who understands your business, values your time, and always answers the phone.
Fast, Friendly Help
Talk to a real person who knows your business.
Proactive Support
We solve problems before you even notice them.
Local Roots
We live and work in the communities we serve—Decatur, Gallatin, and Hendersonville.
Tailored Strategy
Your IT plan supports your long-term goals—not just today’s crisis.
Systems Monitoring
We keep an eye on our systems around the clock, so small issues never have a chance to grow.
Transparent Pricing
Clear rates with flexible options to add onto your plan for after-hours, project, and holiday work.
Our Core Values
Secure & Protect
We safeguard your systems so you can focus on your work.
Build Relationships
We act as an extension of your team, not just a vendor.
Solve Problems
We don’t bandage issues, we eliminate them.
Go
Beyond
We anticipate needs and deliver more than expected.
Meet Your Lightwire Solutions Team
Daniel Starr
Managing Partner
Troy Nelson
Operations Manager
Audra Terry
Business Office Manager
Brooke Thigpen
Account Manager
Matthew Woods
System Support Specialist
Drew McArthur
System Support Specialist
Zack Bain
System Support Specialist
Dylan Shepherd
System Support Specialist
Danny Todd
On-site Support Specialist
Cesar Gallegos
Teir II Help Desk Technician
Mackinzie Pitts
Teir I Help Desk Technician
Catalina Wombacher
Teir I Help Desk Technician
Kyle Johnson
Office Assistant